FAQ's

Find answers to frequently asked questions about the auction process, registration, bidding, and payment.

Why do buyers need to make a Deposit?

Your deposits are 100% Refundable. We require a deposit to ensure security on both the user and JPC Trade in order to confirm that there will be no last minute cancellations of bids or any fake/spam bid request.In case the bid fails and we do not win the car, your deposit will be refunded or you can use the same deposit for your next bid.

Is there a need for deposit to check vehicles in auction?

We grant you 100% Free Registration and access to Japanese car auctions. A deposit is required only at the point where you wish to bid on a vehicle. The deposit depends on the total price of the car(s) that you wish to bid for.

How can I pay the deposit?

You can contact us for making the Deposit for Auction bidding. We will issue a specific invoice for the deposit to be paid.

How does bidding work?

Bidding is easy. Once you have registered and logged in, you can browse through our available vehicles and place your bid. You can enter the maximum amount you are willing to bid, and our system will automatically increase your bid incrementally to maintain your position as the highest bidder. If someone outbids you, you will be notified via email, allowing you to place a higher bid if desired.

How do I pay?

Once you have won a vehicle in the auction, you will receive an invoice with the total amount due. Payment can be made through various secure methods, including bank transfer and Pay Pal. Our team will guide you through the payment process and ensure a smooth transaction.

Can I inspect the vehicles?

Yes, we encourage our customers to inspect the vehicles before placing a bid. We provide detailed vehicle information, including photos and condition reports, to help you make an informed decision. If you are unable to personally inspect the vehicle, we can arrange for a third-party inspection on your behalf.

Is shipping available?

Yes, we offer shipping services to our customers worldwide. We work with trusted logistics partners to ensure safe and timely delivery of your purchased vehicle to your desired location. Shipping costs will vary depending on the destination and the size of the vehicle.

Still have questions?

Contact us for further assistance.